• Order Processing Time:
Standard Processing: 1 to 2 business days (orders after 6 PM processed next business day).
• Shipping Rates and Delivery:
Orders Over $200: Free shipping.
Orders Under $200: $15 flat shipping fee.
Shipping limited to the United States.
• Shipping Methods:
Freight carriers (18-wheeler trucks) used for most orders.
Freight items require curbside delivery appointment (phone number required at checkout).
• Order Confirmation and Tracking:
Confirmation email upon order placement.
Credit card charged upon shipping (back-ordered items may have pre-authorization).
Shipment notification with tracking number sent when order dispatched.
Find a lower price? Call (217) 269-5719 and we'll match it! (Some exclusions may apply. See our Price Match Guarantee Policy for more information)
Our return policy covers a 30-day period from the date of purchase. To be eligible, items must be unused, in their original packaging, and accompanied by proof of purchase. Defective products are eligible for free returns, with options for a refund or replacement. Customer remorse returns may incur return shipping fees and restocking fees. Refunds are processed within a specified timeframe, subject to restocking fees if applicable. Late or missing refunds should be addressed with your bank or credit card company first. Exchanges may be accepted for defective or damaged items. Shipping costs for returns are typically the responsibility of the customer, except in cases of damaged products. For further details or inquiries, please contact us via phone, email, or live chat.
Description
Delivery Information
• Order Processing Time:
Standard Processing: 1 to 2 business days (orders after 6 PM processed next business day).
• Shipping Rates and Delivery:
Orders Over $200: Free shipping.
Orders Under $200: $15 flat shipping fee.
Shipping limited to the United States.
• Shipping Methods:
Freight carriers (18-wheeler trucks) used for most orders.
Freight items require curbside delivery appointment (phone number required at checkout).
• Order Confirmation and Tracking:
Confirmation email upon order placement.
Credit card charged upon shipping (back-ordered items may have pre-authorization).
Shipment notification with tracking number sent when order dispatched.
Price Match Guarantee
Find a lower price? Call (217) 269-5719 and we'll match it! (Some exclusions may apply. See our Price Match Guarantee Policy for more information)
Returns
Our return policy covers a 30-day period from the date of purchase. To be eligible, items must be unused, in their original packaging, and accompanied by proof of purchase. Defective products are eligible for free returns, with options for a refund or replacement. Customer remorse returns may incur return shipping fees and restocking fees. Refunds are processed within a specified timeframe, subject to restocking fees if applicable. Late or missing refunds should be addressed with your bank or credit card company first. Exchanges may be accepted for defective or damaged items. Shipping costs for returns are typically the responsibility of the customer, except in cases of damaged products. For further details or inquiries, please contact us via phone, email, or live chat.
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